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Common Error Messages

A reference of error messages you may encounter and what they mean.

Error Likely cause Fix
"Permission denied" Your role does not include this action. Ask your account admin for the required role.
"Scan failed" Scanner could not process the input file. Check the file format and try re-uploading.
"Integration auth failed" API key or credentials expired. Regenerate credentials in Administration → Integrations.
"License not found" Unknown SPDX identifier. Check the license name against the SPDX license list.